Spin Kong is operated by Win Top Ltd, a company incorporated and licensed under the Curaçao regulatory framework through Curaçao eGaming (GCB), licence number OGL/2024/1782/0918. That licence sets the rules we operate within — covering how we handle player funds, how we conduct games, and how we resolve disputes. It is the foundation on which the site runs, and we take our obligations under it seriously.

We built Spin Kong with UK players in mind. That shapes decisions that might not be immediately visible to you — from the payment methods we support to the tools we make available for managing your account. We are not trying to be everything to everyone; we are trying to get the core of the experience right for the people who actually use the site.

How we handle your money

Player balances are kept separate from the funds we use to run the business. When you deposit, that money is yours — it is not mixed with operational capital or used to cover running costs. This separation matters because it means your withdrawable balance remains yours regardless of what is happening on our side of the business. Withdrawals are processed within 0–24 hours, and the minimum withdrawal threshold is £20, matching the minimum deposit. We support a range of payment routes — including cards, e-wallets, bank transfer, and cryptocurrency — because we recognise that players have different preferences and circumstances.

Safer gambling and accountability

We think about safer gambling at the level of how the platform is built, not just as a set of links in a footer. Deposit limits, session controls, and self-exclusion options are part of the account structure because we believe they should be straightforward to find and use. If you are finding that gambling is causing you difficulty, those tools are there, and our support team can help you access them.

Being accountable means more than holding a licence. When something goes wrong — a payment that does not clear, a game that behaves unexpectedly, a question about a promotion — we expect to respond clearly and promptly. Our support operates in English, and we would rather give you a direct answer than a form response that sends you in circles. We do not always get everything right, but our expectation of ourselves is that we address issues honestly when they arise.

The providers and payment routes we list on the site are chosen with a degree of care. We work with established game studios — including Pragmatic Play, Evolution, Nolimit City, Play'n GO, NetEnt, and others — because their products are tested, certified, and consistent. The same logic applies to payment methods: we list routes that function reliably and that we can support properly.

Spin Kong launched in 2026. We are a relatively new platform, and we are aware that trust is built over time through how we operate day to day — not through what we say about ourselves on a page like this. If you have questions about how we work, our terms, or your account, the most direct thing to do is contact our support team.